Cancellation / Returns Policy
Cancellations & Returns Policy
If you are unable to make your pre-booked s, please call
our us as soon as possible on 01788 435 788. All
cancellations and amendments to your booking are subject to the conditions set out below.
- Any cancellation made with more than 24 hours’ notice of the
adventure session booked will be eligible to a full and prompt refund via the same
- Any cancellation made between 24 hours to 1 hour prior to the start
of the adventure session booked will be rearranged for another more convenient
time and date. However this booking is not eligible for a refund and
will never be then eligible for a refund once moved, even if cancelled
with more than 24 hours’ notice on the next occasion.
- Any cancellation made with less than 1 hours’ notice of the start
of the session booked will not be refunded or moved to an alternative
day or time, and any alternative session booked will be charged at the
standard admission prices.
Cancellations or Amendments Made By Us
Occasionally, we may have to make changes and cancel confirmed
bookings due to circumstances beyond our control . We reserve the right
to this. Whenever this occurs, reasonable attempts to contact you will
be made by JYum Yum World Ltd as soon as possible and in advance of your
booking. You will then be given the option to either transfer your
booking to another mutually agreeable time/date or receive a full and
prompt refund of all monies paid to us.